Venessa Paech’s 5 Best Tips for Tip-top Governance
Well, I’ve just booked plane tickets for Swarmconf. Held at Hub Melbourne in Bourke st September 13-14. The one day conference + one day workshop will feature top community managers and thought...
View ArticleCommunity Management in Government—Craig Thomler’s Best Tips
Craig Thomler, Managing Director of Delib, Australia & New Zealand, is a leading social media and Government 2.0 advocate and practitioner. He’ll be speaking at Swarmconf on Community Management:...
View ArticleSwarmconf 2012 wrap
I’d happily find any old reason to visit Melbourne, but this year’s Swarm conference promised to be a good one. I’ve been helping founders, Venessa Paech and Alison Michalk, put the concept of an...
View ArticleWhy You Should Open Up Support to Your User Community
Photo from Horia Varlan on Flickr Do you know you have a ready-made community of practice that could be sharing knowledge amongst each other about your product or service? They might be talking in...
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